At Plant Products Inc. we value the privacy of our customers and are
explains the practices and policies we follow when interacting with your
personal information: why it is collected, how it is collected, how we
use it, and how we protect it.
TThe Plant Products Website and Plant Products email
newsletters may contain links to third party websites, for whose information
practices Plant Products is not responsible. When leaving the Plant Products
applicable to the website to which any link is being made. Plant Products is in
no way responsible for the privacy practices of other websites and third
Plant Products encourages all users of its website to take an active role in
protecting their own computers and information, both in engaging our services
and it their other online activities. Plant Products is not responsible for
the use by third parties and Plant Products employees who have both lawfully and
unlawfully obtained individual’s data from Plant Products’ Website or database.
Such changes, modifications, additions, or deletions shall be effective
immediately upon notice thereof, which will be given by posting the revised
modifications. Your continued use of our site after any such modifications will
agreement to abide and be bound by any modified Policy.
3. Personal Information.
Personal information is all information that is identifiable to an
individual or information that permits an individual to be identified. This
includes, but is not limited to, the individual’s name, home address, IP
address, email address, and telephone number. Personal information does not
include business contact information, such as name, title, business address and
business telephone number when used for business communications. It also does
not include non-identifying aggregate information collected on things such as
website traffic volume.
4. Non-Personal Information.
Non-personal information may also
be collected automatically from the Plant Products Website in the form of web
logs. The web logs are used to analyze anonymous behavior on the Plant Products
Website for the purposes of improving Plant Products’ products and services. On
occasion aggregate statistics will be provided to reputable third-party
companies, but these statistics will contain no personally identifiable
5. Collection of Personal Information.
Personal information will be collected, used, stored and disclosed by Plant
Products, electronically or otherwise, only with the knowledge and consent of
the individual to whom it relates. We typically collect your personal
information with your consent when you fill out our web registration form, call
a sales or support associate, or purchase our products and services. At times,
however, personal information is obtained from other sources, such as government
bodies or third parties, but only as permitted by law. As appropriate, Plant
Products will ask for specific consent to collect, use, store and disclose
personal information. This may be in writing or orally. In some cases, consent
can be implied through an individual relationship or conduct with Plant
The purpose of collecting personal information will be
expressly stated by Plant Products whenever solicited, and will not be used for
purposes other than those stated. Where the purpose for the collection of
personal information is unclear, you can ask the Plant Products representative
with whom you are dealing to provide an explanation of the purpose for the data
Personal information, other than an IP address, will never be
collected automatically. Internet use requires information exchange between the
website host and the visitor; such information generally cannot identify an
individual and falls outside the scope of personal information. The notable
exception is a visitor’s IP address. An IP address cannot directly identify an
individual and Plant Products will not attempt to link an automatically
collected IP address to an individual, except as may be required or permitted by
law. Each visitor’s IP address will otherwise be treated as personal information
6. Registration and Cookies.
An individual may be required to register on the Plant Products Website to gain
access to our content. A registrant is normally required to supply personal
information when creating his or her account. After registration, a small file
(commonly called a “cookie”) is created and stored on the registrant’s computer
to: (a) maintain access to content; and (b) facilitate the use of the Website
is an industry standard used by many websites.
Cookies do not allow Plant Products to access your hard drive. They do not
permit Plant Products to do anything to your computer. Should you not wish to
have cookies stored on your computer, they may generally by disabled through
your web browser’s tools or options. Be advised, however, that without cookies
the speed and facility with which you access our online resources may be
7. Use of Personal Information.
Personal information collected by Plant Products for the following express
To fulfill your subscription request to Plant Products
To ensure that you qualify to receive access to the Plant
Products Website or publications.
To contact you regarding your registration in order to verify
the information supplied by you and to allow you to make changes to your
information. Contact may be made via email, mail, fax or telephone.
To respond to sales inquiries, to determine which of its
products are most useful, and for survey purposes.
To inform you of new products, services or information
related to Plant Products or to the industry.
To provide products and services to you from time to time.
To maintain our relationship with you including, without
limitation, communicating with you from time to time as required and maintaining
mailing lists. Plant Products only collects personal information as required to
meet the purposes that have been identified. At no time shall consent to
collect, use, store, and/or disclose personal information be a condition for
supplying a product or service, unless the information requested is required to
fulfill an explicitly specified and legitimate purpose.
MGS only collects personal information as required to meet
the purposes that have been identified. At no time shall consent to collect,
use, store, and/or disclose personal information be a condition for supplying a
product or service, unless the information requested is required to fulfill an
explicitly specified and legitimate purpose.
We do not indiscriminately collect or retain information. Plant Products may
from time to time and at its sole discretion modify the purposes for collecting
personal information. All such modifications shall be reflected in this Privacy
Policy and shall be effective as of the date posted.
8. Dissemination of Personal Information.
Plant Products may transfer personal information collected to its current
and future affiliates to enable them to fulfill the above-listed purposes.
Personal information obtained by Plant Products will not be shared with third
parties except as permitted or required by law and/or unless the actual or
implied consent of the person to whom the personal information applies is
obtained beforehand. Plant Products uses third party service providers from time
to time to carry out certain functions necessary for your requested services.
You hereby consent to disclosure of your personal information to such service
Except with your actual or implied consent, or as may be permitted or required
by law, we will not sell or distribute your personal information outside of
collected from the Plant Products Website is always collected on a secure web
server using 128-bit encryption. Personal information is safeguarded on Plant
Products servers in the Province of Ontario. Access to the personal information
on Plant Products servers is protected by the use of a security system, a
firewall, passwords, and in some cases encryption.
10. Retention of Personal Information.
Personal information that is no longer being used for the reasons stated
upon collection is deleted from our databases after five years.
11. Access to and Accuracy of Collected Personal Information
You have the right of access to, and the right to correct, your collected
personal information. To access or change your personal information please
contact our Chief Privacy Officer as described in the below Section 13. You can
exercise these rights on request and free of charge. If there is an ancillary
cost required to produce your request, Plant Products shall notify you of such
upon receipt of your request. Plant Products reserves the right to confirm your
identity before complying with any request to access your personal information.
Plant Products will from time to time, on its own initiative or immediately upon
receipt of an individual’s request, rectify or erase any incomplete, inaccurate,
or outdated personal information.
12. Revocation of Consent and Opting Out.
You may, at any time, revoke your consent to the collection of your personal
information. You may exercise this right by contacting Plant Products’ Chief
Privacy Officer at the address shown in Section 13 below.
You may, at any time, opt out of receiving any Plant Products email newsletters
or emails from Plant Products which inform about new products, services, or
information related to the industry. In compliance with new legislation
regulating Commercial Electronic Messages, you may so ‘opt out’ by so indicating
at the time that information is being given to Plant Products or by following
the simple process prominently displayed in all such emails distributed by Plant
Plant Products acknowledges that it is responsible for the personal
information under its control. Plant Products has appointed a Chief Privacy
of your personal information. If you have any questions, comments, or concerns
Attention: Chris Stickles, Chief Privacy Officer
Plant Products Inc.
50 Hazelton St.,
Leamington, Ontario N8H 3W1
TEL: (519) 326 – 9037
Should you have a complaint regarding how
Plant Products handled your personal information, please refer to this Privacy
Policy to identify how Plant Products failed to meet its obligations. Then,
contact the Chief Privacy Officer. You will need to provide the following
Your address, email address, and where you prefer to be reached; alternatively, you could provide your fax number with area code
The nature of your complaint, being as specific as possible
Any addition details relevant to your complaint, such as the name of any representatives with whom you have already spoken
Plant Products will do its utmost to address your concerns
and remedy the situation. If your complaint is not resolved to your complete
satisfaction, please feel free to contact:
Office of the Privacy Commissioner of Canada
112 Kent Street
Place de Ville, Tower B, 3rd Floor
Ottawa, Ontario K1A 1H3